was voted a 2016 Consumer Satisfaction Award winner!
DealerRater - the
car dealer review website for consumers - recently announced the winners of its
second annual Consumer Satisfaction Awards, and we made the list! The Consumer Satisfaction Awards recognize U.S. and Canadian
dealerships that have received high marks for outstanding customer service on
DealerRater.com and DealerRater.ca. The Consumer Satisfaction Awards - an
extension of DealerRater's Dealer of the Year program - are given annually to
the top 10 percent of U.S. new-car dealers based on their PowerScore, as well
as all U.S. used-car dealers and Canadian (new and used) car dealers that meet
the Dealer of the Year criteria. A dealership's PowerScore is calculated using
an algorithm that considers the dealership's average DealerRater star-rating as
well as the total number of reviews written about the dealership during the
In other words, you can be sure you are getting nothing but the best customer service at Rockland Dodge Chrysler Jeep RAM because we aren't afraid to show our customers our ratings and reviews!
"Great Experience with True Professionals"
Barry Rosenwasser is a true professional and gentleman. I was shopping for a Jeep Grand Cherokee and we discussed my goals. He was able to arrange an amazing deal that exceeded my expectations. I highly recommend Barry and the entire dealership.
Jersey Dan wrote:
"Can't ask for better."
Can not say enough about the level of service and accommodation Chris and the dealership extended to me. They were informative, responsive, and more than fair entertaining my offer. I live in Jersey and was contemplating having the car delivered to me by a third party service, and when Chris heard this, he offered to drive it to me himself, and I'm over 50 miles away...and...all at no additional charge! I'm going to be in the market for a Jeep later this year and I can tell you where I'm going. Thanks Chris and Rockland, stellar job!
Kenneth Campos was a gentlemen, didn't pressure me, knowledgeable and very professional. Derrick Brickhouse, the financial advisor, was extremely helpful as well. My buying experience was a pleasure.
"Easy, professional, friendly and excellent service"
Outstanding customer service. Friendly and courteous staff created an enjoyable experience. Barry Rosenwasser understood my needs and took excellent care of me, as did Derrick Brickhouse. Highly recommend this dealership
"Fair and friendly"
Jon Francis was very friendly and knowledgeable. He worked with us to get us a deal we were comfortable with. At time of pick up he arranged to have another sales person with a lot of 1st hand knowledge of wranglers available to us--Thanks Chris Gunst!!!